Hertz T & C
This quote includes:
- Basic insurance cover (LDW) for cars (not specialty cars, 4WD's, people movers, luxury models) with an excess of $3300 AUD. Excess reduction insurance needs to be purchased separately upon arrival
- Signified kilometre amount (generally unlimited, see below for extra km charges)
- One way fees if applicable,
- Airport taxes and surcharges if applicable,
- All vehicle fees related to the booking, eg. Vehicle drop fees, all recovery fees, premium location fees, corporate location fees wherever applicable.
This quote will not include:
- Excess reduction insurance (which can be purchased for $23/ $28 /$34 per day (excluding fees and taxes), reducing the excess down to $400/ $275/ $0) Please contact Hertz for further insurance information, specialty cars differ in excess.
- Child Seats or booster seats (can be purchased after confirmation for $8.80 per seat, per day)
- Extra kilometre travel (if your rental is limited, the limit can not be extended, and each km will be charged at $0.25).
- The age surcharge of $27.50 per day, if between the ages of 21 and 25.
- Any extras signed up for upon arrival, eg. vehicle snow equipment.
Drivers License
At time of rental, the renter must present a valid driver's license issued from country of residence that has been held for a minimum of one year.
Restrictions
If the license is not in English, then an International Driver's License is also required. (Renters from China can use a China Notarial Certificate (CNC) and is used in place of an International Driving Permit, however their original Chinese license MUST accompany the driver as well as the CNC).
Additional Drivers
Other persons wishing to drive must present their license at any Hertz office, in the presence of the renter any time during the rental. They must sign an "Additional Driver" form to be attached to the Rental Agreement. There is no charge for Additional Drivers.
Renter's spouse or life partner
The renter's immediate family who reside with him/her, the renter's employer, employees, fellow employees or partners. These people are classified as "Authorised Drivers" and are not required to sign an "Additional Driver" form. (Provided they have a valid driver's license.)
Credit cards
A valid credit card in the renter's name is required for booking, however you may pay with cash when you return the vehicle.* Credit cards must have available credit for the estimated amount of rental charges plus AUD $220.00 for any incidental charges in order to secure the rental.
At the time of rental, an authorisation is obtained on your charge card based on the estimated rental charges. You must have enough credit on your card to cover all charges.
Acceptable Charge Cards: American Express / Mastercard / Diners Club / Visa / Hertz / Japanese Credit Bureau.
Age
AAA members (NRMA, RACWA, RACV, AANT, RACQ, and RACT) under 25 can rent Groups A-U, however, an age surcharge of AUD $27.50 per day applies to those 21-24 years. Group F and 4wd's etc - minimum age is 25.
Where you can/ cannot drive the vehicle
Please check with rental location for all local driving restrictions.
Cars may not be placed on any trains.
Victoria/Tasmania
Cars cannot be driven into or out of Tasmania.
Tasmania
The following roads are prohibited from use:
(a) On the West Coast, further south than the Arthur River township
(b) Inland any further south than where the Kanunnah Bridge crosses the Arthur River.
(c) The back roads between Oxford and Copping on the Southeast coast.
(d) The Ben Lomond Road above the bottom of Jacob's Ladder.
(e) The unsealed roads connecting Smithton and Zheehan
Queensland
Fraser Island- Is deemed a full responsibility destination. Fraser Island is only accessible by 4wd.
Northern Qld – Cars
Vehicles can travel around the Atherton Tableland area. Vehicles can cross the Daintree River and travel as far as Cape Tribulation, however cars must stay on the sealed section of these roads.
Vehicles cannot travel to - Chillago
4wd's can travel on unsealed surface roads.
Group V 4wd (Economy) -
Can be driven as far North as Cooktown.
Can be driven as far West as Normanton
Can be driven anywhere South
Group R 4wd (Full Size)
Travel is restricted to gazetted roads and tracks Australia wide.
Mt Isa
Due to extremely bad road conditions in the Mount Isa region, standard cars are not allowed to travel on unsealed roads.
Standard cars can access 2 mine sites in Mt Isa – Cannington and Earnest Henry. All other mining sites must be accessed by 4wd only.
4wd vehicles are also available for tourist sites which are off sealed roads.
Northern Territory
Certain areas in the Northern Territory are accessible only by 4wd vehicles ie. Palm valley.
Hertz Northern Territory do not allow 4wd vehicles to be taken into -
Jim Jim or Twin falls under any circumstances.
Exceptions:
Kings canyon - accessible by car (2wd) using the Lasseter, Luritja highways. All other access to Kings Canyon requires 4wd.
The Meerenie Loop road & the Ernest Giless Hwy are 4wd only.
Litchfield park - there is bitumen access via Batchelor to Litchfield park as far as the main site of Wangi Falls. Customers can visit Litchfield Park using the Batchelor Access in and out. They cannot travel on dirt roads in the Park, however, majority of main sites are now bitumen.
Drivers are responsible for all damage by animals whilst driving at night
Western Australia
Driving restrictions for Kununurra and Broome
Grps B, C, D, E and V are available for travel within city limits and to travel on the Great Northern Highway
Group R - Four Wheel Drive Access Only
- The Gibb River Road
- The Tunnel Creek Road
- The Windjana Gorge Road
- The Bungle Bungles
- Cape Leveque Road
South Australia
Kangaroo Island
Vehicles may be taken from the mainland to Kangaroo Island, however vehicles rented from the mainland may not be left on Kangaroo Island. Vehicles rented from Kangaroo Island cannot be driven off the island.
Collision damage waiver (CDW) is included on all rentals subject to an accident damages excess (ADE).
No vehicles are to be driven onto beaches, bush tracks or paddocks fields.
An additional single vehicle accident (SVA) excess applies when rented from Kangaroo Island.
Use of the vehicle
- recklessly, or with deliberate intent to cause injury, loss or damage;
- in Tasmania, unless rented from a location in Tasmania;
- for committing an illegal or unlawful act;
- for racing or undertaking reliability trials or other contests;
- for conveying passengers for hire or reward (unless Hertz consents in writing);
- for hauling any goods that are incorrectly or inappropriately loaded or for the haulage of which the Vehicle was not designed (including any hazardous materials, such as any gases or substances which may form explosive mixtures); or
- for towing a trailer or any other vehicle, unless the Vehicle has a towbar, you have permission from Hertz, and the weight and dimensions of the item being towed do not exceed the specified capacity of the Vehicle.
You will be fully responsible and liable for Damages where the Vehicle is used:
- on any road or other surface which is not sealed other than a road under repair, a short access road to a National or State Park, tourist attraction or holiday accommodation or a road notified to you by Hertz, unless the Vehicle is a four wheel drive; (see Driving Restrictions)
- in any Alpine Resort during the gazetted snow season or in any other area under conditions where a reasonable person would use snow chains, unless SNO is offered to and accepted by you as noted on the Form; (see Alpine Driving)
- on any beach or in any other area exposed to saltwater;
- in any area or under any circumstances (including crossing a waterway) where the Vehicle may or does become partially or totally immersed in water;
- under any circumstances where the Vehicle may or does sustain damage to the body or undercarriage as a result of making contact with a stationary object overhanging or on the road surface (including driving or attempting to drive under, over or around any such object);
- in any other area or region specified to you by Hertz as an area or region in which the Vehicle must not be used.
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