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Search, compare, and book a car rental in minutes, directly through CarHire.
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If you need help hiring a car, please call 1300 310 381
If you need help hiring a car,
please call 1300 310 381

Customer Reviews and Feedback

We love to hear about your experiences with CarHire.com.au! It's great to get feedback when we have done a good job, and it is also important for us to hear about things that didn't go so well, so we can continue to improve your car rental experience. You can read some of our recent reviews below.

Not only do we have over 2 million successful bookings, we have amazing systems that make booking a cheap car rental a breeze!
  1. A best price promise: Never again get that sinking feeling that you could have got a better deal somewhere else.
  2. Quick and easy to use: We save you time as well as money!
  3. Genuine customer care: Our car rental experts are available by phone, email, live chat or via any of our social media channels. Get in touch!


Happy Customer Reviews
Rating: 4.9 / 5 based on 1736 reviews
  • How was your booking experience?
    Reviewer: Bruce H.
    Date: 09 May 2022
    Feedback: easy..
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Christopher S.
    Date: 04 May 2022
    Feedback: Great website
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Paea'i S.
    Date: 10 Mar 2022
    Feedback: Just happy it's cheap
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Christopher T.
    Date: 10 Feb 2022
    Feedback: Very simple to use website
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Steven S.
    Date: 08 Dec 2021
    Feedback: Very smooth and easy
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Michael H.
    Date: 23 Jul 2021
    Feedback: always a pleasure
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Giuseppe L.
    Date: 30 Mar 2021
    Feedback: Easy and user friendly
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Paul T.
    Date: 06 Feb 2021
    Feedback: easy
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Julianna W.
    Date: 04 Feb 2021
    Feedback: great price!
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Tersia J. V. V.
    Date: 02 Feb 2021
    Feedback: User-friendly and quick
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Adi S.
    Date: 31 Jan 2021
    Feedback: fast and easy. awesome deal
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Abhishek S.
    Date: 29 Nov 2020
    Feedback: Quick
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Martin T.
    Date: 12 Nov 2020
    Feedback: Quick easy
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Daniel G.
    Date: 08 Nov 2020
    Feedback: Very easy and cheaper than going through the sites directly.
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: hengbin Z.
    Date: 31 Oct 2020
    Feedback: Booked, paid, expect a Prado, Similar car not accepted.
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Judith B.
    Date: 22 Oct 2020
    Feedback: Can’t download the invoice
    Rating: 3.5/5 😐
  • How was your booking experience?
    Reviewer: Tony M.
    Date: 13 Oct 2020
    Feedback: very easy
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Hitesh R.
    Date: 08 Oct 2020
    Feedback: Easy
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: William D.
    Date: 15 Sep 2020
    Feedback: easy and did save me a little money both on the rental and insurance
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Anthony W.
    Date: 11 Sep 2020
    Feedback: Very quick and easy
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Neil T.
    Date: 28 Aug 2020
    Feedback: easy
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Patrick G.
    Date: 19 Aug 2020
    Feedback: Very helpful and easy to navigate
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Rebecca B.
    Date: 18 Jun 2020
    Feedback: Awesome... search was quick and easy to navigate... will definitely use to hire a car again
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Glenn A.
    Date: 07 Mar 2020
    Feedback: Easy and fast thank you
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: ILAISA T.
    Date: 03 Mar 2020
    Feedback: Great booking site, very easy
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Warren S.
    Date: 25 Feb 2020
    Feedback: Very simple and clear process - wonderful!
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: David T.
    Date: 19 Feb 2020
    Feedback: Hassle free online booking process
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Roland R.
    Date: 19 Jan 2020
    Feedback: Quick n easy.
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Qi C.
    Date: 04 Jan 2020
    Feedback: Easy to use website
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Angelo S.
    Date: 21 Oct 2019
    Feedback: quick and easy website to use.
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Ian H.
    Date: 09 Aug 2019
    Feedback: I would like to thank Vicki for being very helpful and informative. Thanks!
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Aimee B.
    Date: 09 Aug 2019
    Feedback: Great site, so easy
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Anna S.
    Date: 17 Jul 2019
    Feedback: Can't believe how easy this was to do compared to the many other websites i tried. Thanks.
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Muzdalifah A. M.
    Date: 04 Jul 2019
    Feedback: 1. please add the total overall costs inclusive of extra item such as gps, car seat and additional driver. 2. to have a button to create additional driver details information.
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Firas A.
    Date: 02 Jul 2019
    Feedback: Thanks
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: RAMESH C. T. S.
    Date: 27 Jun 2019
    Feedback: VERY EFFICIENT, KEEP IT UP.THANKS
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Linda R.
    Date: 17 Jun 2019
    Feedback: great experience
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Russell C.
    Date: 12 Jun 2019
    Feedback: Thanks for making the booking so easy
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Bronwyn C.
    Date: 05 Jun 2019
    Feedback: You guys make it very easy :)
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Ahmad R. A. T.
    Date: 05 Jun 2019
    Feedback: Nice n clean!
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Tara G.
    Date: 28 May 2019
    Feedback: Vicki was very helpful and the usability of your website is user friendly.
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Konstantinos A.
    Date: 15 Apr 2019
    Feedback: Great help, very kind, very efficient.
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Debra P.
    Date: 19 Mar 2019
    Feedback: Curious, previous times I have booked same location pick up & return price was $8 cheaper per day or $56 cheaper for the 7 days. Apart from that happy with service. Thank you
    Rating: 3.5/5 😐
  • How was your booking experience?
    Reviewer: Leanne D.
    Date: 13 Mar 2019
    Feedback: easy to use site
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Lyndal V.
    Date: 18 Feb 2019
    Feedback: easy
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Daphna D.
    Date: 09 Jan 2019
    Feedback: I couldn't find where to add a carseat during the booking. I thought there would be someone available to chat, but it's late and I'll have to sort it out in the morning. Disappointing.
    Rating: 3.5/5 😐
  • How was your booking experience?
    Reviewer: alma M.
    Date: 31 Dec 2018
    Feedback: Excellent and easy to use
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Eva-Marie M.
    Date: 29 Nov 2018
    Feedback: easy to book. would have liked to know which loyalty program you were with before I booked.
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Angelika H.
    Date: 13 Nov 2018
    Feedback: I always book with you it is so quick and easy.
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Peter D.
    Date: 07 Nov 2018
    Feedback: Seems too easy - why wasn't a credit card taken to reserve the car?
    Rating: 5/5 😀