Make an online rental car booking with Carhire.com.au.
Make an identical booking through another website.
Fill out the Price Promise form below within three days of confirming your Carhire.com.au booking.
The Carhire.com.au team will approve or decline your Price Promise request based on the Price Promise Terms and Conditions.
If approved, fulfil your Carhire.com.au booking and return your rental car.
Upon the completion of your rental, and the return of your hire car, we’ll pay you by bank transfer the difference in price between your Carhire.com.au rental booking and the cheaper competing offer—plus AUD$20. A copy of your final invoice from the car rental provider must be provided.
Our Price Promise applies only to the cost of your car rental. The following are examples of car hire features that are not subject to the Price Promise:
Extra drivers.
GPS units.
Child and baby seats.
Excess reduction products.
Submitting the Price Promise form does not guarantee you will qualify for our Price Promise. We will contact you by email within two business days, and if you do qualify, upon the completion of your VroomVroomVroom car rental, and payment in full to your car rental provider, we will arrange your payment. We will make one Price Promise payment for one competing offer per completed booking; multiple applications for a Price Promise payment for the same VroomVroomVroom booking will not be considered. If you submit multiple applications, only the first one will be considered.
Our Price Promise applies where your VroomVroomVroom car rental booking and the alternative booking satisfy all of the following points. Both bookings must be:
For the same class of car.
With the same car rental provider.
Booked on the same day.
For the same collection and drop-off locations.
For the same collection and drop-off dates.
For the same collection and drop-off times.
Subject to the same payment terms.
Priced in the same currency (without the use of a currency converter).
Subject to the same rental conditions (including, without limitation, driver age, insurance, and extras).
The competing booking must also be:
Available online through a recognised Online Travel Agent or dedicated car rental website, and can be found or recognised by Carhire.com.au on a website which is available to the public.
For a rental car that is pay later, meaning it is paid upon the return of your car to the rental provider, upon the completion of your booking.
The following are not eligible for the Price Promise:
Offers solely offered within a smartphone application or where you need to log in to access a discounted rate.
Prepaid or packaged car rental, including where the rental vehicle is bundled with any other goods or services.
Offers solely accessible via a special discount code, coupon or number.
Bookings for utes, vans, trucks and campervans.
