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This summary has been prepared by CarHire.com.au as a guideline to alert you to the key inclusions, exclusions, requirements and other terms and conditions which may apply when renting from this supplier.
The remainder of the payment is made in full when collecting your car. We accept Visa and MasterCard Credit and Debit Cards and American Express. The use of Amex will incur a 2.2% surcharge. Cash and Travellers Cheques are not accepted.
East Coast Car Rentals does require a Holding Deposit up to the chosen excess on the hirer's credit or debit card. Upon return of the vehicle in the same condition as it was when rented, the Deposit will be returned. The time taken to return the deposit is depending on the customer’s bank. It can take 3-5 business days for the funds to be fully available.
Please refer to our current Terms and Conditions of Rental here: https://www.eastcoastcarrentals.com.au/media/1298/eccr-sixt-rental-terms-and-conditions.pdf
It can be confusing how much excess you will incur if you have an accident in a rental vehicle. Many consumers are unaware that car rental “insurance” is very different to the insurance they purchase for their private vehicle or even travel insurance and the standard excesses are much higher. East Coast Car Rentals provides the following options to reduce your excess in the event of damage.
Windscreen and Tyre Cover protects the renter for damage to these items. Windscreen means "front" windscreen. Windscreen damage refers to chips, cracks or stars to the windscreen. "Tyre" means any one of the four tyres on the vehicle at any given time. Tyre damage refers to punctures, cuts and abrasions due to normal driving conditions. In the event of damage to these items, there will be no charge. The cost is $5.00 per day.
Loss Damage Waiver protects you against damage caused as a result of Multi Vehicle Accidents and single vehicle accidents. You are also covered for hail and storm damage (except flood damage), theft, fire and animal damage, to the reduced liability amount where LDW is purchased.
| Vehicle Class | COMPACT, ECONOMY, METRO, INTERMEDIATE, FAMILY, FAMILY SUV, INTERMEDIATE SUV, FULL SIZE SUV & 8 SEATER MINIVAN |
|---|---|
| Multi Vehicle Liability | $990 |
| Single Vehicle Liability | $990 |
| Vehicle Class | 12 SEATER MINIBUS |
|---|---|
| Multi Vehicle Liability | $990 |
| Single Vehicle Liability | $990 |
The rates to reduce to zero including windscreen, headlight and tyre, which can be purchased on arrival are:
1 – 2 Days = $22* a day
3 – 5 Days = $18* a day
6 – 10 Days = $15* a day
11 Days = $12* a day
*Includes GST
There is no option to reduce your LDW on a 12 seater minibus and the security deposit required at the counter will include $990 plus the estimated total rental charges.
Each driver must be listed on the Rental Agreement and must present their drivers license at the time of collection. Maximum 4 drivers per rental.
Drivers aged between 21 and 25 years of age (as of the last day of the rental period) are still entitled to hire, however, are subject to a compulsory, additional $9.90 per day surcharge.
We can rent to drivers over the age of 80 are subject to the approval of the renting officer.
Drivers who hold a valid Provisional License (P Plate) may rent from East Coast Car Rentals under the following provisions;
Learner Drivers (L Plate) are not permitted to rent vehicles with East Coast Car Rentals.
For International Driving licences, all customers will need to present their locally issued drivers licence, a copy of their Passport, plus an International Driving Permit if their local driver's licence is not written in Roman Alphabet characters. For example, Chinese, Japanese, Arabic customers, must present a copy of their passport, their locally issued driver's licence AND an International Drivers Permit in this situation. If your driver's licence IS written in Roman Alphabet characters, then you only need to present your passport and current local valid driver’s licence.
Airport pickup’s: Calling within Australia 1800 474 258, Calling from International Mobiles 61 7 5555 8908.
Open: 6am (Sydney Airport ONLY) all other Airports 7am, to 10pm AEST every day.
Confirmed reservations may be altered prior to collection however changes to your reservation will be subject to availability.
A local renter is where the driver license is issued in the same state of the vehicle being picked up and the customer resides within a 150KM radius of the renting location.
The customer must provide a utility bill not older than three months confirming the address is the same as it appears on their drivers’ license. This can be a phone bill, electricity bill, gas bill, rates notification etc.
If the customer has rented from us previously, they are not required to provide a utility bill for verification of address.
First time renters will be required to leave a Bond of AUD $1000, held as a pre-authorisation on their nominate card, regardless of any waiver options purchased.
In situations where the customer has rented from us previously:
1. If the customer declines all LDW options, the AUD $1000 bond is required, or
2. If the customer accepts LDW, a bond of AUD $385 - $500 is required (depending on the reduced excess amount), or
3. If the customer accepts Premium Cover, no bond is required. If the customer is unable to provide a paper copy of a utility bill, an electronic copy (from their smart phone) is acceptable. We will then verify the address on the utility bill to ensure it matches the address on the driver license.
