 |
Please note for the full terms and conditions of Hertz a link is provided when submitting your booking.
Below is a summary of the most Important Information. If you do have further questions, please contact our Customer Care Team.
The excess for your chosen vehicle is approximately AUD $5,500 - $7,000.
As owners of the car, the rental company has full insurance for your chosen rental vehicle. Basic cover is included in the rental quote however if the car is damaged, stolen or Third Party Loss occurs during your journey, you must pay up to the Rental Vehicle Excess amount listed in your rental agreement, providing you have adhered to the terms of your agreement.
Hertz Australia refer to their excess as the Accident Damage Excess (ADE). They charge up to the ADE amount listed in your Rental Agreement per incident. Windscreen, glass and tyre damage to the car, any damage to vehicle extras (including child seats, GPS & personal belongings) and roadside assistance (eg. towing, off-road time, locked keys or misfueling) are excluded from the capped Accident Damage Excess Fee. Costs to repair or replace such items may be charged at the actual repair cost. Refer to Hertz’s Terms & Conditions for full information.
A maximum card surcharge rate of 1.35% of the total transaction value will be charged by the provider.
When you arrive at the Hertz rental location, they will pre-authorize a deposit on your card as security. The deposit amount is equal to the total estimated rental charges plus between AUD $100 - $550 based on your chosen car type and pick up location as outlined below. Note, a valid credit card in the renter's name is required for booking and must have available credit.
First-time local renter a rental bond amount of AUD $500 will apply to any for Passenger and Commercial Vehicles and AUD $1000 for Prestige and Adrenaline Vehicle Hertz rental in Australia. The definition of a First Time Renter is someone with no visible system rental history, who resides within 100kms of the CBD in which the vehicle is being collected. When a local customer profile exists in the Hertz system with no retrievable rental history (2 – 3 years historical data), the First Time Local Renter requirements are applicable
Bond (AUD) - Conditions - Applicable Locations
*Bond $200 at following locations:
Lidcombe 4WD & Trucks (SYF60), Arncliffe 4WD & Trucks (SYF61), Smithfield 4WD & Trucks (SYF62), Bankstown Commercials (SYF63), Castle Hill Commercials (SYF64), Five Dock Commercials (SYF65), Gosford Downtown (GOT60), Campbelltown Downtown (CMT60), Wollongong Airport (WOL50), Wollongong Airport (WOL50), Wollongong Airport (WOL50), Wollongong Airport (WOL50), Wollongong Downtown (WOL60), Klemzig Downtown (ADF60), Klemzig Downtown (ADF60), Plympton Trucks (ADF61), Regency Park Downtown (ADF64), Olympic Dam Airport (OLF50), Mt Gambier Apt Trucks (MGT50), Whyalla Trucks (WHT60), West Melbourne (NML60), Noble Park Trucks (NML61), Altona North Downtown (NML62), Mitcham Trucks (NML63), Campbellfield Trucks (NML64), Deer Park (NML65), Moorabbin Trucks (NML66), Ballarat Downtown (BLR60), Bendigo Epsom Downtown (BXG60)
Not accepted are Debit/EFT cards - Cash cards.
The Credit Cardholder must be present at the time of collection.
When you pick up the car, please have your Passport or national ID card, driving licence (unrestricted and in English) and acceptable credit or debit card/s present.
When you pick up the car from Hertz, you and any person driving the vehicle must be 21 years of age or over (unless approved in writing by Hertz) and must hold a current drivers licence that:
First-time local renter - The definition of a First Time Renter is someone with no visible system rental history, who resides within 100kms of the CBD in which the vehicle is being collected. When a local customer profile exists in the Hertz system with no retrievable rental history (2 – 3 years historical data), the First Time Local Renter requirements are applicable.
When a rental is processed for a customer who is deemed a First Time Local Renter, the following mandatory Identification Documents and payment requirements apply:
Renters from China can use a China Notarial Certificate (CNC) and is used in place of an International Driving Permit, however their original Chinese licence MUST accompany the driver as well as the CNC and satisfies any other conditions on the Rental Agreement or in any Additional Terms.
Renters in Tasmania must have held a Full driver's licence for at least three years and not be on a provisional licence. Provisional licences are not accepted in Tasmania.
In Tasmania, drivers 75 years and over must present a medical certificate at the time of pickup.
For all other Hertz locations in Australia, there is no set maximum driving age, however, a medical certificate is recommended from drivers over 75. Ultimately, it is the location’s decision if they will rent to a person over the age of 75.
Up to 3 tonne trucks can be rented with a standard car licence as required by law.
If you hire a car from these collections, you and any person driving the vehicle must be at least 25 years of age. Young Drivers (21 - 24 years): An age surcharge will apply for all drivers, including additional authorised drivers on the rental agreement, who are aged between 21 - 24 years of age. The surcharge is capped at 7 days for every 30 day period and depending on the vehicle the following fees apply: Passenger, Prestige, 4WD, Light Commercial (3 tonnes or less): AUD $16.50 per day. Heavy Commercial (Greater than 3 tonnes) and 21+ Seater Buses: AUD $27.50 per day.
Note, local fees and charges may be added to the displayed price by the rental company upon collection of your vehicle
Additional drivers can be added to the rental agreement at the time you collect your hire car at the rental counter.
As the renter you may allow other persons to drive the vehicle provided that you have checked that the person meets the age and licence requirements specified in this section and that they are either:
If a driver does not meet the above requirements, they must be added to the rental as an additional driver and must us show their licence. An additional driver fee is payable. You and any person driving the vehicle must be 21 years of age or over (unless approved in writing by Hertz) and must hold a current drivers licence that:
Charges of AUD $5.50 (including GST) per additional driver per day apply for additional drivers who do not qualify as immediate family or employment-related relationships as outlined above. The daily fee is capped at 5 days per 30 days period with a maximum charge AUD $27.50 (including GST) per 30 day period. Note, the supplier may add local fees and surcharges to this cost at the time of car collection.
Additional drivers must be added to the Rental Agreement at the time of collecting the car and must suffice the licence and age requirements noted above.
