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Thrifty

Thrifty Terms & Conditions - Summary of Key Points

Please note: for Thrifty Australia's full terms and conditions, a link will be provided upon booking submission.

Below is a summary of the most important information. If you have further questions, please contact our customer care team.

Rental Vehicle Excess

The Excess Damage Fee can range between AUD $4,950 and AUD $5,500 and will be specified in the Rental Agreement you accept upon pick up.

The excess is the most you’ll pay towards repairs for damages to the vehicle’s bodywork, where the repairs are covered by the rental provider’s basic insurance. The basic insurance often doesn’t cover damage to other parts of the vehicle (overhead, underbody, interior, windows, wheels) or other charges (misfuelling, loss of use, key loss, towing, roadside assistance, child seats, GPS devices, personal belongings); you may be charged full costs for repair or replacement expenses that are not covered by the basic insurance.

Protection options to reduce or reimburse the rental vehicle excess are available. These options include third-party Rental Vehicle Excess insurance, and excess reduction waivers sold by the rental provider at the rental counter.

Commercial Vehicles

Single Vehicle Accidents (SVA) are also excluded from the DRF and will incur an additional fee of up to AUD $2,200. Costs to repair or replace such items may be charged at the actual repair cost. Refer to Thrifty’s terms and conditions for more information.

Protection options to reduce or reimburse the rental vehicle excess are available. These options include third-party Rental Vehicle Excess insurance, and excess reduction available at the rental counter.

Security Deposit/Bond

A valid credit card in the renter's name is required upon collection of the rental vehicle. The nominated card must have available credit for the estimated rental charges plus a security deposit ranging from AUD $200 to AUD $500. The security deposit amount, as well as the accepted methods of payment, will vary by location. More specifically, standard car types commonly require a deposit of AUD $200 and 3-tonne moving trucks require a deposit of AUD $500. Higher deposits are required for specialist vehicles, such as mine-compliant fleet, and remote location collections.

Credit Card Surcharge

  • Mastercard/Visa credit: 1.10%,
  • Mastercard/Visa debit: 0.70%
  • American Express: 3.75%
  • Diners Club: 3.29%

Accepted Cards

  • MasterCard
  • Visa
  • American Express
  • Diners Club

Cash Payments: Thrifty does not accept payments by cash.

Debit Card Payments: Debit cards are not accepted at all of Thrifty’s rental locations. Debit cards may also not be accepted for payments on certain vehicles. Further, where the renter opts to pay by debit card, Thrifty will require an additional security deposit.

Please contact VroomVroomVroom when booking for assistance in finding a suitable location for debit card payments.

Driver and Licence Requirements

Upon commencement of the booking, renters are required to present a valid passport or national ID card, an unrestricted driver licence printed in English, and an accepted credit or debit card.

Drivers Licence & ID

Thrifty Australia recognises all current unrestricted Australian driver licences and overseas licences. Probationary licences are not accepted.

Driver licences must be printed in English with a photograph of the driver, must not be expired or suspended, and must be presented upon collection of the rental vehicle.

Should the valid driver licence be printed in a language other than English or not display a photograph of the driver, Thrifty will accept a certified English translation or an International Driving Permit, which must be presented alongside the original licence.

Please note:

  • Any vehicle that holds more than 12 people requires a Light Rigid licence
  • Any vehicle larger than a 3-tonne truck requires a Medium Rigid licence
  • Any vehicle that holds more than 21 people requires a Medium Rigid licence
  • Any vehicle that is an 8-tonne truck or larger requires a Heavy Rigid licence

Driver Age Requirements

All drivers must be of or over the age of 21 upon commencement of the booking.

Any driver aged between 21 and 24 (whether the primary or additional driver) will incur an age surcharge of AUD $27.50 per day and may only access Thrifty’s standard range of vehicles.

Local fees and charges may be added to the total cost of the booking by Thrifty upon collection of the rental vehicle.

Additional Drivers

Additional drivers can be added to the Rental Agreement upon collection of the rental vehicle.

A charge of AUD $5.50 per additional driver per day (capped at 5 days per 30-day period) will apply at a maximum charge of AUD $27.50 per driver.

Additional drivers must meet the age and licence requirements outlined above.

Local fees and charges may be added to the total cost of the booking by Thrifty upon collection of the rental vehicle.

Fuel Policy

Full to Full: The vehicle is supplied with a full tank of fuel; if the vehicle is not returned with a full tank of fuel, additional refuelling fees will apply.

Mileage

Unlimited kilometres are included for the duration of the booking unless otherwise specified when booking.