Hertz Terms & Conditions

The below T&Cs (including prices and taxes) are provided by Hertz and may change without notice to CarHire.com.au.

This quote includes:

  • G.S.T.
  • Stamp duty,
  • Basic insurance cover (LDW) for cars (not specialty cars, 4WD's, 12 seater van, luxury models) with an excess of FJD $3000 (for Compact, Economy) FJD $5000 (for Intermediate, 4wd) excluding local taxes and surcharges. Excess reduction insurance can be purchased separately upon arrival
  • Signified kilometre amount (generally unlimited, see below for extra km charges)
  • Vehicle Registration
  • One way fees if applicable
  • Airport taxes and surcharges if applicable
  • All vehicle fees related to the booking, eg. Vehicle drop fees, all recovery fees, premium location fees, corporate location fees wherever applicable.

This quote will not include:

  • Excess reduction insurance. AER for all vehicle groups is FJD $30.00+tax. The renter is liable for all the damage to the Hertz vehicle throughout the rental. If AER is accepted by the customer at the time of rental, the excess is reduced from FJD $3000.00 to FJD $1000.00 (specialty vehicles FJD$5000 to FJD $2000).
  • Child Seats or booster seats (can be purchased after confirmation for $12*FJD* per seat, per day) for ages 6 months to 2 years
  • Extra kilometer travel (if your rental is limited, the limit can not be extended, and each km will be charged indicated on the rental agreement by Hertz Fiji.
  • Any extras signed up for upon arrival.
  • A credit card surcharge of 5% is applicable to all rentals paid for with a credit card and charged on the total cost of the rental 

* All extra add-ons will attract additional percentage taxes and surcharges.

Modifying Booking

Modifying your booking may change the original quoted price. For details on how to modify your booking please click the 'My Booking' tab above.

Excess Reduction/Collision Damage Waiver

CarHire.com.au does not sell protection products or excess reduction packages, therefore any quotes/enquiries MUST be directed to Hertz.

Accident Excess Reduction (AER)

AER for all vehicle groups is FJD $30.00+tax. The renter is liable for all the damage to the Hertz vehicle throughout the rental. All under body, overhead and tyre damage is at the renters cost. If AER is accepted by the customer at the time of rental, the excess is reduced from: 

Groups B C from FJD $3000.00 to FJD $1000.00

Groups D E G K L from FJD $ 5000.00 to FJD $2000.00

Collision Damage Waiver (CDW)

CDW is included in the rates.

CDW is not an insurance it is an excess reduction only.

Insurance and Other Coverages

Loss Damage Waiver (LDW) is included in the rate. LDW covers damages incurred including salvage charges, legal fees and damage to third parties.

LDW is not insurance. Renters are liable to an excess of FJ D$3,000.00 (Groups B, C, J) FJD $5,000.00 (All other car groups)

This liability can be reduced if AER is purchased. Excess FJD $1000.00 (Groups B, C, J) FJD $2,000.00 (All other car groups).

Liability Cover: Toward personal injury or death up to FJ $100,000.00 and property damage up to FJ $100,000.00

Personal Accident Insurance (PAI) and Theft Protection are not available. In the case of theft, the renter is subject to the excess amount applicable.

Rental Qualifications and Requirements

Drivers License

All drivers must be at least 21 years old, at time of rental, the renter must present a valid, open driver's license issued from country of residence that has been held for a minimum of 2 years. 

Probational or Learner type licenses are not acceptable for renters.

Restrictions:

If the license is not in English, then an International Driver's License is also required. (Renters from China can use a China Notarial Certificate (CNC) and is used in place of an International Driving Permit, however their original Chinese license MUST accompany the driver as well as the CNC). 

Additional Driver/ Operator

Must be 21 years or older, the driver must present a valid, open driver's license issued from country of residence that has been held for a minimum of 2 years. Probational or Learner type licenses are not acceptable. For additional drivers wishing to drive must present their license at any Hertz office, in the presence of the renter any time during the rental. They must sign an "Additional Driver" form to be attached to the Rental Agreement. There is no charge for Additional Drivers.

Forms of Payment

Cash 

Accepted upon return of vehicle but a bond is required to cover any miscellaneous charges:

Groups B, C, J: FJ600.00
All Other Groups: FJ900.00

Credit Cards

A valid credit card in the renter's name is required for booking, and the renter available at pickup to sign the Rental Agreement.   Credit cards must have available credit for the estimated amount of rental charges plus FJD$600 for groups B, C & J &  FJD $900 for Groups D,F,G,K & L for any incidental charges in order to secure the rental.

At the time of rental, an authorisation is obtained on your charge card based on the estimated rental charges. You must have enough credit on your card to cover all charges.

Credit Cards Accepted:

Amercan Express - AMEX
Diners Club - DCL
Hertz - HCC
Master Card - MC
Voucher: Accepted as Credit Card
Visa: VSA

A 5% credit surcharge will be charged on all rentals.

Debit Cards

Most, but not all, Hertz locations also accept debit cards. Use of a debit card to rent a vehicle is subject to a review of your credit history. Hertz will authorize your credit/debit card for an amount above the total estimated rental charges, if they can not secure credit approval for this amount they will decline your rental.

Taxes

Tax is at the rate of 10 percent.

Age

Minimum age is 21 and must have held an unrestricted/open Drivers Licence for more than 2 years and 3 years for Overseas/International drivers .

Child/ Baby Seat

These are available at FJD$12.00* per day and when booking the age of the child must be given. For ages 6 months to 2 years (nothing available from birth to 6 months)

Tolls, PlatePass

You are responsible for the payment of all toll charges incurred during the rental period. If PlatePass is used to pay a toll, you will be charged for tolls incurred at the applicable tolling authority's highest undiscounted rate, plus the service fee set forth on your rental record.

Hertz Terms and Conditions

Rates are for the time and location displayed above. Approximate rental charges are based on available information at the time of reservation for renters age 25 and older. For minimum age requirements please see "Rental Qualifications and Requirements" link below for details. Please note that for renters under age 25 an additional daily age differential charge may apply. Additional fees or surcharges may be applied at time of rental. Rates are for the time and location displayed above. Any change to the reservation may impact the rental charges.The rental rates may be higher if you make any change to your rental; including a change to extend the rental, the drop-off location or return the vehicle prior to the scheduled return date. Additional fees or surcharges may be applied at time of rental.

This reservation is based on information you have provided Hertz, including information regarding your current geographic location. Hertz reserves the right to demand proof of what you have told them. In particular, if you have indicated that you are located outside your country of residence, you may, at the time of rental, be required to prove where you were when this reservation was made, through evidence such as an air or rail carrier ticket receipt, a hotel bill or a utility bill addressed to you at the location where you say you were. Failure to provide such substantiation may invalidate the rates you have been quoted, or invalidate the entire reservation. Providing false information to Hertz in connection with this reservation would also breach your rental agreement and could violate the law

Rental Charges Explained

For an explanation of charges from your rental, click here.  

At the time of rental, a current driver's license and major credit card must be presented. At many locations, debit cards issued under a VISA or MasterCard logo which draw funds directly from the cardholder's account may be used at the outset of a rental to qualify for a rental. There are exceptions to this general policy: Debit cards are not accepted to qualify for a rental in the New York Metropolitan Tri-State Area and the areas of Hartford, CT, Philadelphia, PA, Boston, MA, Detroit, MI and select locations in the Baltimore, MD area unless you are a Gold Plus Rewards (GPR) member using a debit card in your GPR pro?le or it is an Insurance Replacement rental. Debit cards are also not accepted at the outset of a rental to qualify for a rental at select locations in the Providence, RI area for customers with a foreign driver's license (a driver's license not issued by a jurisdiction in the United States) unless the customer has in his or her name a current return airline ticket. Debit cards are not accepted to qualify for rental to customers under 25 years of age at Hertz Off-Airport locations not in the areas noted above, unless you are a GPR member using a debit card in your GPR pro?le or it is an Insurance Replacement rental. Use of a debit card to rent a vehicle is subject to a credit check to determine credit worthiness at the time of rental, the ability to present a valid driver's license and other form of identi?cation in the renter's name. At the time of rental, an authorization hold in an amount that may be greater than the estimated charges may be secured on the credit/debit card provided, to cover the estimated charges and any additional charges that may be incurred. These funds will not be available for your use. The estimated amount is the approximate total not including your promotion. If Hertz cannot secure credit approval for this amount and/or proper identi?cation credentials are not supplied, Hertz will decline your rental.

A Frequent Flyer Surcharge of up to $1.00 per day may apply when renters choose to take miles or credits from a U.S. Frequent Flyer program.

By completing a Reservation, you agree that you have received, read, understand, accept and agree to the terms, conditions, disclosures and notices appearing in these Reservation Terms. You also consent to the use of electronic records and validity of your electronic signature.

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