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Dollar Terms & Conditions - Summary of Key Points

Please note: for Dollar Australia's full terms and conditions, a link will be provided upon booking submission.

Below is a summary of the most important information. If you have further questions, please contact our customer care team.

Rental Vehicle Excess

The excess for the chosen vehicle is approximately AUD $5,500 - AUD $7,000 and will be specified in the Rental Agreement you accept upon pick up.

The excess is the most you’ll pay towards repairs for damages to the vehicle’s bodywork, where the repairs are covered by the rental provider’s basic insurance. The basic insurance often doesn’t cover damage to other parts of the vehicle (overhead, underbody, interior, windows, wheels) or other charges (misfuelling, loss of use, key loss, towing, roadside assistance, child seats, GPS devices, personal belongings); you may be charged full costs for repair or replacement expenses that are not covered by the basic insurance.

Protection options to reduce or reimburse the rental vehicle excess are available. These options include third-party Rental Vehicle Excess insurance, and excess reduction waivers sold by the rental provider at the rental counter.

Credit Card Surcharge

Up to 1.35% of the total transaction value will be charged to any card used for payment with Dollar Australia.

Accepted Cards

  • Mastercard
  • Visa
  • American Express
  • Diners Club

Prepaid and Reloadable Debit Cards, Gift Cards, Travel Cards & EFTPOS Cards

These forms of payment are not accepted by Avis Australia.